03.12.2008

Words from Our Clients: Why They Never Leave

“Word of Mouth” is, inarguably, the best form of advertisement.  Here are some feedbacks from our valued clients:

<!–[if !supportLineBreakNewLine]–>

 ”I have used SimpleBackOffice to answer phones; they also take payments, and do payroll for me. Having SBO answer my phones and using them to run phone traffic, screen calls, take payments, direct calls to our claims centers and keep telemarketers from tying up our day has freed up my staff get a lot more work done. They are the first line of defense in answering the phones and it has made a big difference. ” –Bettie Renda – Farmers Insurance – Orangevale, California

“I have used SimpleBackOffice for the data entry and administrative aspects of bookkeeping, plus billing, collections and phone calls. They are very useful and provide a very good service. Todd is very professional and always makes sure your needs are taken care of. What I most appreciate is the flexibility of working this way. I can have somebody available when I need them, get them to do what’s needed at the time, then be able to quickly shift gears to something else I need to have done. SimpleBackOffice provides the flexibility of what you need and want when you need and want it. And SimpleBackOffice and their people are able to shift gears quite easily. “Janice Aquino – S.R. Aquino Electric and Alarm – Baltimore, Maryland

“I have used SimpleBackOffice for a variety of tasks, plus consulting on work flow processes. First, they created a wonderful follow-up system for me. Todd actually came into my office for three days and set up a whole system for me because in the mortgage business, follow-up is key; yet I was having things fall through the cracks; and ultimately that means lost business. Todd physically organized my entire office. As a result, I am now much more organized than I used to be. He really helped.
Then, I was set up with a virtual assistant, which is a personal assistant, but one who’s not physically in front of you 8 hours a day. For someone like me, an actual assistant can be cumbersome because I don’t have time every day to tell someone what I need done or to keep them busy. So this works great! Since Abby (my virtual assistant) is across the country, we simply discuss in about 30 minutes what I need done for the week, and she’s off and running. The only time she bothers me during the week is to update me on the status of her projects or to tell me she’s done. This saves me so much time, and of course, time is money. ” —
Mike Cepeda – Caltech Mortgage – Roseville, California


3 Responses to “Words from Our Clients: Why They Never Leave”

  1. Hipolito M. Wiseman Says:

    Thank you for the work you have put into this post, it helps clear up some questions I had.I will bookmark your blog because your posts are very informative.

  2. Jon Gochett Says:

    Good writing. I thank you posting that. Please accept my for my less good English writing, I am from Pakistan and English is somehat new to me.

  3. REGINIA Says:

    I found your blog after doing a search for bookkeepers on Google – I enjoyed my visit. Just wanted you to know I was here.

Leave a Reply

Free Blog Themes / Templates